FAQ
Welcome to the Frequently Asked Questions (FAQ) section! This section is designed to provide you with quick and helpful answers to common questions. Whether you’re looking for information on a particular topic or just have a general question, we’re here to help. Our team of experts has put together a comprehensive list of frequently asked questions, so you can easily find the information you need. Please browse through the questions below, and if you can’t find what you’re looking for, feel free to ask us directly. We’re always happy to help!
Why choose CorfuTraveller for my transfers?
CorfuTraveller offers the quality you are looking for in road transport. Our high quality vehicles, combined with experience, kindness and services from our drivers are some of the things we invite you to discover.
How will I find my driver upon my arrival at the airport / port?
Our driver will be waiting for you outside the arrivals gate, by holding a board with your name on it. We monitor inbound flights/ship arrivals, thus we know the exact time you arrive and the gate you will use.
What happens if nobody is at the meeting point?
Our drivers are more than punctual. However, if due to unforeseen circumstances that are out of our hands there is a delay, please contact us immediately.
Do you provide special seats for infants or children?
We want each of our passengers to ride in absolute comfort – even our younger riders who aren’t ready to ride in the big seats yet. Thus, we provide special seats for infants and children. During the booking process, please mark the Baby Seat checkbox and the age of the infant/child, so that our drivers have already installed the appropriate infant/child seat.
Do you allow pets in your vehicle?
We allow pets. Please note that company policy states that pets must be in a secure pet carrier at all times. We must be notified when making a reservation that a pet will be travelling in the vehicle.
How early in advance should I book a reservation?
Corfu Traveller strives to accommodate even last-minute requests for transfers. However, the earlier οf your travel date you book your transfer, the better, in order to ensure we will have a vehicle available when you need it. Contact us when you’re ready to book, and we’ ll do our best to meet your needs.
How early should you get to the airport for international flights?
For international flights, it is best to arrive at the airport at least 2-2,5 hours prior to departure. The queues to get a boarding pass are generally much longer during summer time, so bear this in mind when booking your transfer.
Will anyone else be travelling in the vehicle that I have booked?
No, we only offer private transfer services, the price you pay reserves the vehicle exclusively for you.
Is our transfer direct or do we stop on route?
Your transfer is private and direct, unless you make us a request for a stop. For any changes on the predefined route, please give us a note prior to your transfer, so that the driver is aware of.
Can I cancel or amend my booking?
You can cancel or amend your booking free of charge up to 48 hours before pick-up. Changes within 48 hours may incur a fee.
Is cancellation free of charge?
No, cancellation is not free of charge, if made within 48 hours before the pick-up time.
What happens if my flight/ferry comes later or earlier?
Reply Here
Why do I need to send you my Passport or ID details?
How long will the driver wait for us?
Reply Here
* For any other questions you may have, please contact us.